For Tenants

You will have an idea on your basic requirements: Price, location, size and type of property etc. Our staff will listen to your requirements, which will give them a clear understanding of what you are looking for to avoid wasted trips to unsuitable properties for you.

With our longer opening hours we can offer accompanied viewings to suit you, whether this is during the day, in your lunch break, during the evening, or even on a weekend.

Make sure to budget yourself and work out your monthly expenditure. Remember there 12 months in a year: ie £600 per month X 12 months will be £7200 per year.  You will also be responsible for paying Council Tax, Water Rates, Gas, Electric, Telephone and Broadband.

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Rent procedure

Check out our handy rent procedure guide – from those initial stages right through to your moving in day.

Step 1

Register your interest

We would be more than happy to register your details for new properties, please speak to a member of staff.

Step 2

Start your property search

You will have an idea on your basic requirements: Price, location, size and type of property etc. Make sure to budget yourself and work out your monthly expenditure. You will also be responsible for paying Council Tax, Water Rates, Gas, Electric, Telephone and Broadband. Please let us know your basic requirements we will look for you properties to avoid wasted trips to unsuitable properties. With our flexible longer opening hours we can offer accompanied viewings to suit you, whether this is during the day, in your lunch break, during the evening, or even on a Saturday.

Step 3

Securing the property for you

Once you have found the property you would like to rent we will inform the landlord of your interest for his consideration. We require 1 weeks rent as a reservation fee. This holds the property for a maximum of 15 days. Within this timescale we will need to complete your references and sign the tenancy in readiness for your tenancy start date. The tenancy must commence within 4 weeks of paying this reservation deposit. This deposit will be refunded to you off your first month’s rent. We also ask that you sign and return all documents before we can send you a full application form via email. The email will be sent from a company called UkTenantData. It will ask you to enter your personal details, such as your current address, employers details, and once you have completed this we can move on to the relevant credit checks and references.

Step 4


Each prospective tenant (over the age of 18 years) is vetted through UK Tenant Data an independent referencing agency. Each tenant intending to live in the property must therefore complete a reference application form. This application form asks for personal information and is used to conduct a Credit Assessment. Before an application can proceed we also require two forms of identification for each applicant:

  • Photo ID such as a driving licence or passport
  • Proof of address such as a utility bill, bank statement or Council Tax statement not older than 3 months

The reference/credit checks usually take 4-5 working days to be completed, but this timescale can vary. Our staff can email you the forms to complete and return. A Tenancy application cannot proceed without a reservation fee, photo ID and proof of address.

Step 5

Signing Tenancy Agreements

Once the references have been satisfactorily completed and approved by the Landlord we will be able to offer you a tenancy. We will arrange for you to sign the Tenancy Agreement. This is usually on or before the commencement date of the tenancy. The Tenancy Agreement governs all rents, which is a legal and binding document. You will be committed to paying rent until the end of the agreed term and you could be liable to legal action if you break the terms of the agreement. If your circumstances should change for any reason during your tenancy, it is a good idea to tell your Landlord or Movenowlettings as soon as possible.

Step 6


Before your tenancy begins you will be required to pay the initial rental payment and deposit (the deposit is calculated as 5 weeks rent). Any money payable to Movenowlettings must be paid in cleared funds (we cannot accept personal cheques). Usually the easiest and quickest method of payment is via Bacs transfer. We also accept Debit Card, Maestro, Switch, Solo or Visa Delta.

Step 7

Moving in

Upon moving into the property we carry out an inventory. The inventory is to record details of the condition of the property and fixtures, fittings and furnishings this is to protect you and the landlord. When the deposit and initial rental payment is made and all paperwork has been completed we will then release the keys to your NEW HOME.


There are always questions when it comes to property management. Here we answer the things you need to know!

What happens if I have an emergency and it is out of office hours?

If you encounter an emergency situation outside of our regular office hours, we recommend reaching out to us by emailing Our team monitor this email address, even during weekends and after office hours, to address urgent issues promptly.

However, please keep in mind that if we do not manage the property in question, you will need to get in touch with your landlord directly to address any emergency situations. It’s essential to use the appropriate contact method depending on whether we manage the property or not to ensure a swift and effective response to your needs.

Do I have to pay a reservation fee?

Yes, a reservation fee is required when a landlord has given their approval for a tenant to proceed with a property. This fee is equivalent to one week’s worth of rent and serves as an advance payment towards the first month’s rent. Once the reservation fee is paid, we can mark the property as “let agreed” and begin processing the tenant’s application.

It’s essential to note that if the information provided by the potential tenant turns out to be false and the referencing process fails, the tenant will forfeit their reservation fee, which will be retained by us. Therefore, it’s crucial to provide accurate and truthful information during the application process to ensure a successful tenancy arrangement.

What references and checks are carried out?
  • Credit Score – Bankruptcy – CCJ / Court Decree
  • Personal identity Checks
  • Verification of current home address
  • Verification of home address for the last 3 years
  • Report on detrimental credit history
  • Current landlord / Managing Agent reference
  • Employers reference & financial check
  • Previous employers reference (if required)
What if I am self employed?

You will require either 3 years certified accounts from you accountant OR three years worth of tax returns confirming your income. If you are in a position where this is not possible then a guarantor may be required or you can offer to pay the full rent in advance for the term of the tenancy.

What is a guarantor?

If your financial reference is adverse for any reason you may require a guarantor to support your tenancy. A guarantor needs to have strong financial references as they will be responsible to guarantee to the landlord:

  1. Payment by the tenant of the rent due under the tenancy agreement and
  2. Due to performance of the tenant’s covenants an obligation contained in the tenancy agreement.

What if I am retired?

You will need to provide proof of a pension to cover the rent or an income from Shares or Investments: alternatively you can offer to pay the rent in advance for the term of the tenancy. Or you can provide a guarantor.

Do you have properties available for short term letting?

Our contracts are usually for a minimum of 6 months and can be continued thereafter but some landlords may accept a short term contract depending on your circumstances.

Do you accept DSS or Housing Benefit?

Yes we will consider housing benefit providing as long as you have your first month’s rent and bond in advance (please see The renting Process for more details) You will also be required to provide a guarantor.

DSS or Housing Benefits is always at the landlord’s discretion.

Am I allowed pets?

Not unless specifically defined and agreed in advance. This is always at the landlords discretion. Many apartment blocks are restricted to pets by head leases, which landlords must obey. If you require a property that does allow pets then please let us know and we will do our best to find a suitable property for you.

Do I need contents insurance?

Tenants are not legally required to have contents insurance, but we highly recommend it. The landlords insurance will only cover the property / goods, but not your possessions. Without contents insurance, if a fire were to occur in the house, your personal belongings would not be covered, and you could face significant losses. We strongly advise considering contents insurance to protect your possessions in such unexpected situations. Please contact us for details on companies who provide contents insurance and specialise in insurance for tenants.

Who pays the council tax and other bills?

You are responsible for paying the council tax and utility bills unless otherwise stated. As the tenants you are also responsible for opening and closing accounts with the utility companies. These include, gas, electricity, water, TV licensing and broadband ect. We will provide you with meter reading at the start and end of your tenancy.

What does unfurnished or furnished include?

Each property is let with different levels of furnishing. Unfurnished normally means carpets and white goods only. Furnished will tend to include living room furniture, dinning furniture, bed and wardrobes ect. This can vary but details can usually be found in the property description.

Is my deposit protected?

From 6th April 2007, all deposits paid to a landlord or agent for an assured shorthold tenancy agreement in England and Wales, must be protected by a Government authorised Deposit Scheme. is a member of the Deposit Protection Scheme.

If I have any problems during my tenancy who do I contact?

If your property is managed by MoveNowProperties then you can email your enquiry to or contact us 01924 249349. If the property is not managed by MoveNowProperties you would contact your landlord directly. These details will have been provided to you at the start of your tenancy.

If we haven’t answered any of your questions please contact us 01924 249349.